The expert technicians at WeighPack service all the food packaging machines that they supply, including conveyors, baggers, scales, and more. Customers no longer have to contact different food packaging machine suppliers for technical support, thanks to the comprehensive services offered by WeighPack. They dispatch factory trained technicians on short notice from their Montreal, Las Vegas, and Miami branches.
Talking about their exclusive service support, a company spokesperson said – “We offer our customers single source solutions and take full responsibility for the packaging systems we deliver. We understand the importance of zero down time and irrecoverable production losses. Our service team is committed to doing their best at all times to ensure you have the support you need, when you need it.”
WeighPack also has an exclusive department for shipping parts on the same day they get the order. So, procuring parts for the packaging machines purchased from them is also not a hassle. In addition to this, there is a dedicated team offering telephone technical support that provides assistance to customers.
Taking pride in the overall sales and service support that they offer, the company spokesperson went on to say – “WeighPack has always been a little different and that’s the way we like it. We are a single source provider, meaning we build our own fillers, baggers, conveyors and case erectors, choosing to rely on ourselves and not others. We like taking complete responsibility; in fact we thrive on it!”
Food industries looking for exclusive technical and customer support beyond just sales should certainly procure products from WeighPack to enjoy the benefits of a single stop service.